FAQ
WELCOME TO AQUATEK WATER CONDITIONING’S FAQ PAGE OF FREQUENTLY ASKED QUESTIONS, ANSWERS AND TIPS!
Putting Your Unit in Bypass
When calling us for service and depending on the issue, you may hear us say to put the unit in bypass. If that is the case, this picture may help explain what it looks like. Your unit may have a different lever but it is the same principal. Bypass simply means that the water will not flow through the unit until a technician arrives to fix the issue.
Buying or Building a Home and Your Water
Water is essential to consider when buying or building a home. Learn more here Know Your Water When Buying or Building A Home
Pro Tip: Changing Your Pond Filter
Before changing the pond filter, please turn off your jet pump. And water use while changing the filter can cause air in the line, leading to a no-water situation.
What Chlorine to Use for Your Pond Water Treatment System?
Turn Off Water When Leaving for Vacation
If you are planning on leaving for the weekend, week or even the winter months, turning off your water will help avoid headaches when returning home. No one wants to come home to an unplanned flood or leak in their home due to a water pipe breaking.
A Guide to Your Aquatek Water Conditioning Valve Panel
The below image provides an explanation of how to use and understand your Aquatek Water Conditioning Valve Panel.
Green Arrow Faucet flashing=unit will regenerate/backwash soon
Teal Arrow Alternates between the time and gallons or days until regeneration
Yellow Arrow Unscrew to open the panel
White Arrow Hold for immediate regeneration or tap for regeneration that night
Red Arrows After a loss of power and panel is flashing, tap one of the buttons to stop the flashing
A water drop will appear in the lower right corner of the panel when water usage is detected
Will a water softener make my water safe to drink?
Rotten Egg Smell in Hot Water
If you are experiencing a “rotten egg or sulfur” smell from your water, you’ll want to check to see if the smell is coming from running only your hot water vs. cold water. If the smell is only while running your hot water, you’ll want to check your anode rod in your hot water heater. Not only will an old, rusty anode rod create a smell, you may also notice an orange tint to your water. It’s a good idea to have your water heater inspected or serviced by a plumber if this is an issue.
Does Your Spring Water Really Come From a Spring?
Yes! Our water comes from a certified spring in Fairfield County, Ohio. The water is filtered and ozonated before transport. After it arrives at our supplier, it goes through additional filtering, carbon, and sediment down to one micron. The water is again ozonated before bottling.
In addition, each 5-gallon and 3-gallon water container goes through a disinfection process giving you the safest, cleanest drinking water possible.
Exposed Pond Lines are Subject to Freezing
If you have a pond water treatment system, exposed pond lines are subject to freezing in the winter months and could lead to a costly no-water situation. Click here to find out what you can do to help prevent exposed lines from freezing.
Aquatek Water Conditioning Blog Posts
Why Your Water Smells Like Rotten Eggs—And How to Fix It for Good
What Causes That Rotten Egg Smell in Your Water? Noticing a sulfur-like odor when you turn on the tap? That unpleasant rotten egg smell is often caused by hydrogen sulfide gas in your water. While it’s not typically dangerous at low levels, it can affect your water’s...
Is a DIY Water Filter Enough? Understanding the Pros and Cons
Wondering if a DIY water filter can really protect the quality of your water? While building one can seem smart and satisfying, it might do more harm than good. DIY water filters have become a go-to project for many homeowners looking to save money and take control of...
Iron in Well Water: Causes, Effects, and the Best Treatment Solutions
Iron in well water often goes unnoticed until it leaves its mark on your home. While not harmful to health, iron can affect the quality of household water, leading to stains and reducing appliance efficiency. Understanding the types and sources of iron helps find...
Say Goodbye to Hard Water Stains Tips and Solutions for a Spotless Home
Hard water stains—those frustrating white or cloudy spots on your faucets, glass, and tiles—are a common nuisance for many homeowners. While hard water itself isn’t harmful to your health, its high mineral content (mainly calcium and magnesium) can leave stubborn...
The Transformative Benefits of Reverse Osmosis Water Systems
Imagine having access to incredibly high-quality, great-tasting water straight from the tap. That’s exactly what a reverse osmosis (RO) system provides. Whether you're concerned about contaminants in your drinking water or simply looking for a way to improve its taste...
The Best Water Softener for Your Home
At Aquatek Water Conditioning, we know how important water is to your everyday life. It plays a role in nearly everything you do at home—from cooking and cleaning to bathing and laundry. But if you have hard water, it can cause more frustration than convenience....
Demystifying Hard Water: Causes, Effects, and Solutions
Water quality plays a crucial role in our daily lives, affecting everything from the taste of our drinking water to the longevity of our household appliances. Hard water, in particular, poses a significant challenge for many homeowners. Understanding what causes hard...
Modern Water Treatment: The Benefits of Upgrading Your System
Upgrading your water treatment equipment is more than just a good idea—it's an investment in the health and efficiency of your home. As water treatment technology has evolved, the benefits of modern systems have become undeniable. Whether you're dealing with an...
How Do I Know if I Need to Replace My Older Water Softener?
Much like that trusty old stove that's been a part of your kitchen for nearly two decades, your water softener may also be reaching the end of its lifespan. It's a question many homeowners ponder: when is the right time to replace an older water softener? Let’s...
Why is my Water Salty?
Imagine floating in the ocean on a beautiful, warm, sunny day. Inevitably, a gentle wave splashes you, and you taste the saltiness of the ocean water. You think “eck,” that is so salty, but you realize that you are at the beach, floating in the ocean and because you...
Ten Reasons Delivery Service may be for You or a Loved One
Recently a customer shared with me how important it is to her that she trusts a company’s employees enough to enter her home on a regular basis. To us, this is one of the best compliments we can receive. Our team works hard to make it an easy and pleasant experience...
Preventative Maintenance for a Healthy and Beautiful Pond
At Aquatek Water Conditioning, we are strong promoters of preventative maintenance. One of the most frequent questions we receive from our customers is, “What pond products can I use to help keep my pond healthy, clean, and beautiful all year long?” Maintaining a pond...
