FAQ
WELCOME TO AQUATEK WATER CONDITIONING’S FAQ PAGE OF FREQUENTLY ASKED QUESTIONS, ANSWERS AND TIPS!
Putting Your Unit in Bypass
When calling us for service and depending on the issue, you may hear us say to put the unit in bypass. If that is the case, this picture may help explain what it looks like. Your unit may have a different lever but it is the same principal. Bypass simply means that the water will not flow through the unit until a technician arrives to fix the issue.
Buying or Building a Home and Your Water
Water is essential to consider when buying or building a home. Learn more here Know Your Water When Buying or Building A Home
Pro Tip: Changing Your Pond Filter
Before changing the pond filter, please turn off your jet pump. And water use while changing the filter can cause air in the line, leading to a no-water situation.
What Chlorine to Use for Your Pond Water Treatment System?
Turn Off Water When Leaving for Vacation
If you are planning on leaving for the weekend, week or even the winter months, turning off your water will help avoid headaches when returning home. No one wants to come home to an unplanned flood or leak in their home due to a water pipe breaking.
A Guide to Your Aquatek Water Conditioning Valve Panel
The below image provides an explanation of how to use and understand your Aquatek Water Conditioning Valve Panel.
Green Arrow Faucet flashing=unit will regenerate/backwash soon
Teal Arrow Alternates between the time and gallons or days until regeneration
Yellow Arrow Unscrew to open the panel
White Arrow Hold for immediate regeneration or tap for regeneration that night
Red Arrows After a loss of power and panel is flashing, tap one of the buttons to stop the flashing
A water drop will appear in the lower right corner of the panel when water usage is detected
Will a water softener make my water safe to drink?
Rotten Egg Smell in Hot Water
If you are experiencing a “rotten egg or sulfur” smell from your water, you’ll want to check to see if the smell is coming from running only your hot water vs. cold water. If the smell is only while running your hot water, you’ll want to check your anode rod in your hot water heater. Not only will an old, rusty anode rod create a smell, you may also notice an orange tint to your water. It’s a good idea to have your water heater inspected or serviced by a plumber if this is an issue.
Does Your Spring Water Really Come From a Spring?
Yes! Our water comes from a certified spring in Fairfield County, Ohio. The water is filtered and ozonated before transport. After it arrives at our supplier, it goes through additional filtering, carbon, and sediment down to one micron. The water is again ozonated before bottling.
In addition, each 5-gallon and 3-gallon water container goes through a disinfection process giving you the safest, cleanest drinking water possible.
Exposed Pond Lines are Subject to Freezing
If you have a pond water treatment system, exposed pond lines are subject to freezing in the winter months and could lead to a costly no-water situation. Click here to find out what you can do to help prevent exposed lines from freezing.
Aquatek Water Conditioning Blog Posts
Modern Water Treatment: The Benefits of Upgrading Your System
Upgrading your water treatment equipment is more than just a good idea—it's an investment in the health and efficiency of your home. As water treatment technology has evolved, the benefits of modern systems have become undeniable. Whether you're dealing with an...
How Do I Know if I Need to Replace My Older Water Softener?
Much like that trusty old stove that's been a part of your kitchen for nearly two decades, your water softener may also be reaching the end of its lifespan. It's a question many homeowners ponder: when is the right time to replace an older water softener? Let’s...
Why is my Water Salty?
Imagine floating in the ocean on a beautiful, warm, sunny day. Inevitably, a gentle wave splashes you, and you taste the saltiness of the ocean water. You think “eck,” that is so salty, but you realize that you are at the beach, floating in the ocean and because you...
Ten Reasons Delivery Service may be for You or a Loved One
Recently a customer shared with me how important it is to her that she trusts a company’s employees enough to enter her home on a regular basis. To us, this is one of the best compliments we can receive. Our team works hard to make it an easy and pleasant experience...
Preventative Maintenance for a Healthy and Beautiful Pond
At Aquatek Water Conditioning, we are strong promoters of preventative maintenance. One of the most frequent questions we receive from our customers is, “What pond products can I use to help keep my pond healthy, clean, and beautiful all year long?” Maintaining a pond...
Popular Algae Control Products
As warmer temps are on the rise and it’s finally feeling like summer in Northwest Ohio, we have had an influx of customers calling in and stopping by to ask about products that can help with the algae growth in their pond. Even though we are not pond maintenance...
The Benefits of a Reverse Osmosis Drinking Water System
“Everyone should have a reverse osmosis in their home” are frequent words my Water Quality Association Instructor announces nearly every time he discusses membrane technology in one of the courses that I am taking. Afterall, there are certainly many benefits of a...
Five Ways to Give the Gift of Good Water
Have you ever thought about giving the gift of good water? Here are five ways to give the unique and beneficial gift of good water to family and friends 💦 👇 1. Give someone an Aquatek Water Conditioning Gift Certificate! It can be used towards any purchase including...
13 Days of Giving
Yes, we are very passionate about water, but sometimes it's about more than just the water here at Aquatek Water Conditioning. We are excited to announce that we are again hosting our 13 Days of Giving this year! We decided to do this in 2020 as a way to highlight...
We Have Moved!!
It's hard to believe that it is already Fall here in Northwest Ohio! And it's hard for us here at Aquatek Water Conditioning to believe that we are finally moved into our new location at 7300 State Route 108, Wauseon, OH. We officially opened for business in our new...
4 Tips, Tricks and Suggestions To Know Your Water When Buying a Home
I remember the stress and anxiety we felt when we were looking for a new home nearly fifteen years ago. Imagine the days when we used dial-up internet. First, we would try to get logged on. If we were successful, we would begin the slow and tedious search for homes...
Building a House? Don’t Forget About Water Treatment
Water Treatment Tips, Tricks and Suggestions to Consider When Building a New House One thing is certain, when building a new home you will need to have a solid water source. Knowing the water situation on the front end will help you budget appropriately for water...
