FAQ
WELCOME TO AQUATEK WATER CONDITIONING’S FAQ PAGE OF FREQUENTLY ASKED QUESTIONS, ANSWERS AND TIPS!
Putting Your Unit in Bypass
When calling us for service and depending on the issue, you may hear us say to put the unit in bypass. If that is the case, this picture may help explain what it looks like. Your unit may have a different lever but it is the same principal. Bypass simply means that the water will not flow through the unit until a technician arrives to fix the issue.
Buying or Building a Home and Your Water
Water is essential to consider when buying or building a home. Learn more here Know Your Water When Buying or Building A Home
Pro Tip: Changing Your Pond Filter
Before changing the pond filter, please turn off your jet pump. And water use while changing the filter can cause air in the line, leading to a no-water situation.
What Chlorine to Use for Your Pond Water Treatment System?
Turn Off Water When Leaving for Vacation
If you are planning on leaving for the weekend, week or even the winter months, turning off your water will help avoid headaches when returning home. No one wants to come home to an unplanned flood or leak in their home due to a water pipe breaking.
A Guide to Your Aquatek Water Conditioning Valve Panel
The below image provides an explanation of how to use and understand your Aquatek Water Conditioning Valve Panel.
Green Arrow Faucet flashing=unit will regenerate/backwash soon
Teal Arrow Alternates between the time and gallons or days until regeneration
Yellow Arrow Unscrew to open the panel
White Arrow Hold for immediate regeneration or tap for regeneration that night
Red Arrows After a loss of power and panel is flashing, tap one of the buttons to stop the flashing
A water drop will appear in the lower right corner of the panel when water usage is detected
Will a water softener make my water safe to drink?
Rotten Egg Smell in Hot Water
If you are experiencing a “rotten egg or sulfur” smell from your water, you’ll want to check to see if the smell is coming from running only your hot water vs. cold water. If the smell is only while running your hot water, you’ll want to check your anode rod in your hot water heater. Not only will an old, rusty anode rod create a smell, you may also notice an orange tint to your water. It’s a good idea to have your water heater inspected or serviced by a plumber if this is an issue.
Does Your Spring Water Really Come From a Spring?
Yes! Our water comes from a certified spring in Fairfield County, Ohio. The water is filtered and ozonated before transport. After it arrives at our supplier, it goes through additional filtering, carbon, and sediment down to one micron. The water is again ozonated before bottling.
In addition, each 5-gallon and 3-gallon water container goes through a disinfection process giving you the safest, cleanest drinking water possible.
Exposed Pond Lines are Subject to Freezing
If you have a pond water treatment system, exposed pond lines are subject to freezing in the winter months and could lead to a costly no-water situation. Click here to find out what you can do to help prevent exposed lines from freezing.
Aquatek Water Conditioning Blog Posts
“This Water is Hard to Work With” The Benefits of Softened Water
“This water is hard to work with,” exclaimed our daughter while washing her hair in the shower on our vacation to a cabin in the beautiful Hocking Hills, Ohio area. She was noticing that her shampoo would not lather, leaving her hair feeling rough, tangled and...
A 2021 Year-End Reflection
Wow. What a year it has been. As we were heading into 2021, we never could have imagined that it was going to be just as, if not more, challenging than 2020. Certainly, Aquatek Water Conditioning has experienced highs and lows, just like all other businesses both small and large.
Why Can’t You Just Give Me a Quote Over the Phone?
When you think of having to deal with a sales person, do you dread it? Do you want to avoid it at all costs? Wouldn’t it be easier if you could just get a quote for water treatment equipment right over the phone? We’ve all had an experience with a salesperson that...
“When You Replace One Faucet, You Have to Replace Two”
I was blown away by a customer’s experience with her recently installed water softener and carbon filter. Her first words were “Amazing. My daughter tells EVERYONE about you.” She then went on to explain that her daughter has curly hair, and now that the water is...
Ten Reasons to Save Time and Energy With Our Delivery Service
Let us Help You Save Time and Energy!Products being delivered right to the doors of homes and office is an everyday reality. Here at Aquatek, delivery to households and businesses in Northwest Ohio and Southeastern Michigan is something that we have been doing well...
Do Water Softeners Make My Water Safe To Drink?
Do Water Softeners make my water safe to drink? This question comes up in our office from time to time, and the answer depends on the actual meaning of the question. A water softener’s purpose is to remove hardness from water. Hard water contains the minerals...
WQP Article Pond Water Treatment: Understanding Pond Water Treatment as a Potable Water Option by Brandon Schindler
Brandon Schindler, Owner of Aquatek Water Conditioning submitted an article on Pond Water Treatment to Water Quality Products (WQP) Magazine, which was published in the March 2021 edition. Pond Water Treatment Systems have been an important resource for many...
New Pond Maintenance Products
It’s never too early to start dreaming of spring, even if we are a few months away! Since spring is truly around the corner, we are excited to announce that we have added a few new products to our pond maintenance line. What is even better, is that these products can be used in ponds at temperatures lower than 50 degrees!
Do Not Mess Up My Hair!
Hair can be an especially important asset for many people. Have you ever heard anyone say, “Do not mess up my hair”? I know I have, and I may be guilty of saying it myself! Recently, a hair stylist asked me if treating water can help with a person’s hair. By the...
Exposed Pond Lines Can Cause Headaches During Winter Months
Pond lines are subject to freezing when above water line, or left uninsulated. It is very important for those who have Pond Water Treatment Systems to check the lines in their pond to make sure they are submerged under the water. Exposed lines are subject to...
Box Store Purchases vs. Aquatek Water Conditioning
A common question we are asked is, “What the difference between “Box Store” water treatment equipment vs. going directly to an Independent Water Treatment Dealer like Aquatek Water Conditioning?” It really is a great question, because we, like many of you, also want...
Know Your Water When Buying or Building a Home
Building or buying a home can be an exciting experience. But it can also be full of stress and headaches when unexpected or unplanned situations arise. Whether you are building or buying a home, you will need water. Knowing the water situation will help you...
